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Click Tools, then click Internet Options. The Connect to the Internet window opens. I am an XFINITY Forum Expert and I am here to help.We ask that you post publicly so people with similar questions may benefit.Was your question answered? The service includes support for the following: Desktop and Notebook PCs, Wired and Wireless Routers, Modems, Printers, Scanners, Fax Machines, USB devices and Sound Cards Windows Operating Systems (2000, XP or his comment is here

Select your version of ACS below for instructions on how to run Quick Restore: Run Quick Restore when using ACS 4 or ACS 3Run Quick Restore when using ACS 2 or Plug a telephone cord into the phone jack used by the modem, and then pick up the receiver to check for the dial tone. Remove your router from the network, and log on to AOL using a computer directly connected to the modem. Click Page Options, then click View in the Desktop. this page

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The "Create a Screen" window appears, asking whether the screen name is for a child. uniqs312 Share « [DSL] Trying to switch to... • [DSL] Broadbnd networking with asus WL-500g/b routerHELP » Gaz251UKjoin:2004-12-29Scotland1 edit Gaz251UK Member 2004-Dec-29 10:38 am [DSL] AOL modem driver upgrades :Problems?Hi.I've was Click Connect. Click Next.

Add new access numbers in ACS 2 and 1 Open AOL and click Sign On Options. Type the new access number, then click Next click here. Since I can't use AOL software now I can do nothing faster! Aol Connection Problems Make sure you save your email folders before you attempt any major changes to your AOL software.

Here's hoping it's sorted out soon - Getting very fed up with dial up and the cost of it all! Ensure that one end of the phone cord is plugged into the wall jack and the other end is plugged into the modem jack. Open the Connections tab, then click Setup. https://help.aol.com/articles/troubleshooting-a-dial-up-connection Unplug the power cord from the back of your modem and router and then wait 30 seconds before plugging them back in.

Then reconnect just the modem. Aol Browser Issues Enter a password twice, and click Continue. Step 2: Add a new access number Find access numbers at the AOL Access Numbers page (in English). Dashboard for XFINITY TV on the X1 Platform Get details on weather, traffic, sports and more all from your XFINITY TV on the X1 Platform Dashboard.

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The Confirm Modem Settings window opens. http://kb.netgear.com/1103/Cannot-log-on-to-AOL-through-router Quick and easy solutions are available for you in the NETGEAR community. Aol Desktop 9.7 Not Responding Click Make more changes. Aol Sign In Problems Today Denied a interview [No,IWillNotFixYour#@$!!Computer] by anon332.

Mark it as an accepted solution!I am not a Comcast employee. note: The new access number you have chosen might be considered local, depending on your phone service provider. Ensure that the phone line goes directly from the wall jack to the computer. For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered? Aol Desktop Won't Launch

note: The Department of Defense has instituted the use of a security code phone system for all military personnel making outbound calls from military locations. Select Other in the pull down. Check with your phone company to avoid unnecessary charges. To call out from a military location within the continental U.S., dial 9 and the phone number, wait for the beeps, then dial your security code.

If you are using an external modem, ensure that the power cord is plugged into a working wall jack.6. Aol Desktop Won't Open Windows 10 Chose a name for this account, and click Continue. Have you recently changed or upgraded your phone service?

For information on the program click here.We ask that you post publicly so people with similar questions may benefit from the conversation.Was your question answered?

Mark it as an accepted solution!I am not a Comcast employee. Check the physical connections on your modem and router to make sure all cables are securely plugged in. Note: If you’re using the AOL Desktop Software, please try using a browser outside of the desktop software to see if you can connect to the internet (for example, please try Aol Desktop Not Opening Windows 10 We can connect online with Mozilla Firefox but our AOL software won't connect.

Are you able to visit other sites using different browsers? All rights reserved MenuAOL Help SearchSearch for your questionSearchSearchAOL HelpSearch for your questionSearchSearch My AccountSign OutSign InMy AccountBack Help MainAOL's All-In-One Desktop SoftwareTroubleshooting a Broadband ConnectionAOL's All-In-One Desktop Software — May Find More Posts by joed 10-09-2007, 13:10 #3 beerhunter2 Forum Member Join Date: Mar 2006 Location: Hampshire, England Posts: 7,172 If you are getting a solid DSL light and Based on the version of AOL Connectivity Service (ACS) you have downloaded, use the appropriate set of the following steps to download and use the latest dial-in access numbers from AOL.

I re-booted my router and the problem persisted. Remove and reinstall DSL modem drivers Before You Begin: Please ensure you have downloaded the most recent version of the modem software. Unplug all phone devices (not the computer). If so, please visit our help article Troubleshooting a Broadband Connection.

note: If the AOL icon is not present on the Windows taskbar, open the AOL Sign On screen. MenuAOL Help SearchSearch for your questionSearchSearchAOL HelpSearch for your questionSearchSearch My AccountSign OutSign InMy AccountBack Help MainAOL's All-In-One Desktop SoftwareConnection problems with AOL Desktop softwareAOL's All-In-One Desktop Software — Jun 30, Create one now!OR Login with Digital Spy account AOL Problems - DSL Signal but no Connection Search Forums Show Threads Show Posts Advanced Search Go to Page... To resolve the issues, perform each step in the order provided.

The connection to the Internet is ready to use message displays. Some personal firewall software configurations can restrict access to AOL. Configure the router so it can access AOL using the instructions below: "To Configure the Router." Phase 4: Turn off the modem, router, and computer. The Connect Options window redisplays.